Community based services department is mandated to foster the development of communities and to bridge the gaps between them through the delivery of government services by mobilizing, empowering and providing welfare services to the communities, community based groups, vulnerable and disadvantaged persons, particularly the women, children, persons with disabilities, the elderly and the youths to participate in community activities and to benefit from services of the department and other agencies of development in order to achieve gender equity and meaningful socio-cultural and economic development.

Services in the department are therefore provided under the following sections:
-Department Head concern with general administration & NGO/CBO registration
-Community Development (FAL Programme, Rehabilitation, disabilities and elderly; Gender and Culture)
-Probation and youth
-Labour and industrial relations

The department is inadequately staffed, position for the head of department and Community Development officers in three newly created sub-counties are vacant.

Through its nature, the various sub-sectors of the department work hand in hand with the other departments. Community Development is heavily involved in organising and mobilising people when improving and maintaining community roads. The community development sub-sector is also fully involved in the NAADS programme of the Department of Production and Marketing. The sectors Probation and Welfare and Rehabilitation work closely together with the Department of Education and Sports in (re) integrating juveniles and disabled in the mainstream of life and thus education. Labour endeavours to attain secure and sustainable livelihood through freely chosen productive employment and work for both men and women.

The Department of Community Based Services is regularly involved in mobilising and training the local people on sound health practices. Previously, the department was also involved in mobilising for the sub-sector water, but since last year this sub-sector has its own mobilizes. Various departments (crops, health and water) have inputs in the FAL programme.

The department continuously produce plan originating from the community with element of socio-economic factors included which has used a bottom up and participatory approach in planning right from the sub counties (ACDOs) level to the District level. Using harmonized participatory planning guide (HPPG) of 2006. DUPAG has introduced the following concept:-

PEST
This stands for Politic, Economy, Social and the Technology needed/used in the department. Their analysis is presented as follows:-
Political
Politicians are very instrumental in this department. They are the planning authority as it is provided in article 36 (1) of the Local Government Act of 1997 and as amended in 2001. In the department, the sect oral committees formulate policies upon which planning hinges and there after are fine-tuned by the district council policies. The technical organ of the planning authority in the department is the staff spear headed by the head of department and heads of sections and other subordinate staffs are members.

Economy
The priority in this department is the maximum utilization of the available resources. The idea here is the realization of the potentials of the disadvantage groups in the community taking into consideration the value for money spent in each activity carried out by the implementers. This can be confirmed in the budget allocation to each sector depending on the agency and magnitude of the programmes which each sector has.
Despite of little resource allocation, the priority areas (PEAP) are cratered for, in this department. For example child protection, gender issues, disability and elderly, women and youth, monitoring and re-tooling with their impact talking for themselves.

Social issues:
Both staff and the sectoral committee members in the department have one common interest that is “Unity and prosperity for all”. Out of this, there is a unique character exhibited by everyone in this department, staff are polite, approachable at anytime loyal to their colleagues and have respect for one another and each person is concerned about the other colleagues. Responsibilities are shared in all fronts in the fulfilment of the common interest.

Technology
With the current technology in place to simplify work, the use of modern office equipment is highly used in the department especially in net working, co-ordination and communication. This has reaffirmed the notion of the information society in the department where information are received, manipulated, analysed decode, stored and disseminated using the available information systems in place

Physical planning
The boundary for the department since its establishment is not known. The entire area has disability, community services, and the police and land board. It is very important for this site to be surveyed and leased.

Energy Issues
As the engine and ability to accomplish tasks, the department plays a Central role in providing the software package in the appropriate access, use and the conservation of available energy sources in the district. The sources included are:- electricity, solar biomass, wood fuel. Due to changes in the needs of various energy sources, the department’s priority is to mobilise and sensitize the community about the need to conserve the energy sources in place. Each section in this department has included its concern on how to work on the energy issue with the population it serves.

Equipments used include:
• Computers in which each staff has a computer to easy his/her report writing data storage and learning experience in computer world.
• Use of internet services
• Use of phone set
• Use of photocopier to multiply the documents
• Use of electricity power to run the office equipment in place