DISCIPLINARY PROCEDURES AND HANDLING GRIEVANCES

Conduct
The following shall guide the conduct of SACCO employees:

(i) Employees are required to perform their duties with diligence and loyalty, to obey implicitly the lawful directions of their superiors and to treat the public and their colleagues with civility and courtesy.
(ii) Any employee in position of authority is expected to use such authority as a trust, influence and example and to maintain a high standard of duty and conduct.
(iii) An employee of the SACCO is expected to conduct him/herself both in public and in private, in such a way that does not bring the SACCO into disrepute. It may constitute sufficient grounds for disciplinary action if an employee’s conduct in office or after office hours is deemed to be an embarrassment to the SACCO.
(iv) All employees are expected to be neat in terms of appearance. Proper dress shall be considered to be clean and decently-fitting office attire that reflects the professional nature of the employee’s position.
(v) All employees who know of, or suspect, some kind of malpractice, misconduct, fraud, error or any concealed practice against the policies and procedures of the SACCO shall immediately give such information to the Chairperson of the Board.
(vi) An employee who, in the course of his/her job is called upon to deal with any matter in which his/her spouse has or may have a personal interest, shall immediately disclose such interest to his/her immediate supervisor.
(vii) No employee shall, without express permission from the Chairperson of the Board contribute articles to any newspaper, journal or magazine or contribute to the press any matter the subject of which has relevance to his work, in his capacity as an employee of the SACCO.
(viii) The Chairperson of the Board and the Manager shall be the official spokespersons of the SACCO. As such, no other employee is authorized to communicate to the press or media any matter on behalf of the SACCO.
(ix) No employee shall stand surety or give any security for obligations of any other person or any transaction with the SACCO by any such person.
(x) No employee shall, in his/her official capacity knowingly give an opinion on the affairs or policy of the SACCO to any person desiring to use such opinion as evidence in Courts of Law or elsewhere without first obtaining permission from the Chairperson or Manager.
(xi) Members of staff shall avoid engagement in business, trade or other profession that conflicts with the SACCO’s business.
(xii) Voluntary public work may be undertaken provided it does not interfere with SACCO duties.
(xiii) Members of staff must not demand any monetary and other benefits, gifts and presents in the course of their duties, as these are likely to compromise their judgment during the execution of their duties. When this is done and known by the Board/Committee, such a member of staff is liable to disciplinary action.
(xiv) Staff of the SACCO will neither engage in any form of political activity nor allow its premises to be used for any political campaigning or electioneering.
(xv) Offences liable for disciplinary action include:
(a) Staff knowingly refusing or failing to obey a lawful and proper request by his/her supervisor.
(b) Staff consistently reporting late for work.
(c) Absenteeism without leave.
(d) Use of abusive/loose or offensive language.
(e) Abuse or misuse of one’s office.